A new 5-year Strategic Plan, setting the future direction of CREST, was approved by the Board at the November 18 Board meeting. Following the easing of COVID-19 gathering restrictions, a facilitated meeting was held in September during which Directors established measurable goals in four key areas, and identified a framework for each guided by initiatives and strategies to support their achievement. CREST Directors are committed to working with management to ensure that the organization continues to provide consistent, reliable public safety communications for its user agencies throughout the Capital Region. View the plan here.

CREST Strategic Goals 2021 – 2025
• Confidence of Shareholders and User Agency Organizations
• Public Safety Service Excellence
• Organizational Effectiveness
• Financial Performance

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