Our vision for the future

Strategic Priorities

  • Efficient & Effective Technology – Provide a reliable cost-effective system for all users.
  • Financial Stability – Implement an acceptable long-term financial plan for shareholders.
  • Trusted Reputation – Enhance user and public confidence in the system and the company.

Strategic Plan Highlights

Over the next three years, CREST will:

  1. Implement a system upgrade.
  2. Continue to build the ability to respond in a disaster.
  3. Continue to enhance the system in consultation with users.
  4. Maximize the interoperability capabilities of the system.
  5. Stay at the forefront of trends and new developments in emergency communications.

2016 Annual Report

In 2016, CREST embarked upon our $24.5 million technology renewal project. The “next generation” technology will replace the existing radio system that currently serves 50 emergency response agencies within the Capital Region.